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Privacy Policy

Last Updated: 18/05/2026

This Privacy Policy explains how OZIRIS GROUP FZ-LLZ, operating under the commercial name GemWorld (“GemWorld”, “Company”, “we”, “us” or “our”), collects, uses, stores, shares and protects personal data when you access or use our websites, platforms, communities, memberships, digital products, payment flows, forms, communications and related services.

This Privacy Policy should be read together with our Terms and Conditions.

For privacy questions, support requests or data protection enquiries, you may contact us at:

By accessing, registering for, purchasing, subscribing to, applying for, joining, participating in or otherwise using any part of the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Scope of This Privacy Policy

This Privacy Policy applies to personal data that we collect when you:

  1. visit or use our website;
  2. submit an application, registration form or access request;
  3. purchase a membership, subscription, product or service;
  4. interact with payment flows, including through NOWPayments;
  5. join or interact with GemWorld communities, including Telegram channels or other community platforms;
  6. subscribe to newsletters, updates, alerts or marketing communications;
  7. contact us for support, refunds, complaints or general enquiries;
  8. participate in promotions, giveaways, raffles, surveys, forms, events or community activities;
  9. interact with our advertisements, social media pages, tracking pixels, analytics tools or third-party integrations.

This Privacy Policy does not apply to third-party websites, exchanges, wallets, blockchains, DeFi protocols, payment processors, Telegram, social media platforms, analytics providers, advertising networks, crypto casinos, prediction markets, VCs, market makers, advisors or other third parties that may be linked, referenced, discussed or integrated with the Services. Those third parties process your data under their own privacy policies.

2. Who Controls Your Personal Data

For the purposes of applicable data protection laws, the data controller of personal data processed through the Services is:

Where a third-party provider processes personal data independently, such as NOWPayments, Telegram, analytics providers, advertising providers or other external platforms, that provider may act as an independent controller or processor under its own privacy policy and terms.

3. Personal Data We May Collect

Depending on how you interact with GemWorld, we may collect the following categories of personal data.

3.1. Identity and Contact Data

This may include:

  1. name;
  2. surname;
  3. username;
  4. email address;
  5. Telegram username or handle;
  6. social media handle;
  7. country or region;
  8. language preference;
  9. any contact details you voluntarily provide.
3.2. Account and Membership Data

This may include:

  1. account registration details;
  2. membership plan selected;
  3. access tier, such as Free Access, Alpha or Alpha Black;
  4. application form responses;
  5. approval or rejection status;
  6. access history;
  7. community participation status;
  8. subscription status;
  9. support history;
  10. refund request history;
  11. internal notes required to manage your membership or access.
3.3. Payment and Transaction Data

Because GemWorld may use NOWPayments to process crypto payments, payment-related data may include:

  1. payment amount;
  2. selected cryptocurrency;
  3. transaction status;
  4. invoice ID;
  5. payment timestamp;
  6. wallet address used for payment;
  7. receiving address;
  8. blockchain transaction hash;
  9. network used;
  10. payment confirmation status;
  11. refund request data;
  12. chargeback or dispute data, where applicable;
  13. transaction metadata provided by NOWPayments or related providers.

GemWorld does not control blockchain networks. Blockchain transactions may be public, permanent and traceable.

3.4. Wallet and Blockchain Data

If you interact with crypto payments or blockchain-related features, we may process:

  1. public wallet addresses;
  2. transaction hashes;
  3. blockchain network identifiers;
  4. on-chain transaction data;
  5. public token balances or transaction history where visible on public blockchains;
  6. crypto payment confirmation data.

We do not request or store your private keys, seed phrases or wallet recovery phrases. You should never share your private key or seed phrase with GemWorld, our team, moderators, admins or anyone claiming to represent GemWorld.

3.5. Technical and Device Data

When you access our website or digital services, we may collect:

  1. IP address;
  2. browser type and version;
  3. device type;
  4. operating system;
  5. time zone;
  6. approximate location derived from IP address;
  7. referral URL;
  8. pages viewed;
  9. time spent on pages;
  10. clickstream data;
  11. error logs;
  12. device identifiers;
  13. session data;
  14. cookie identifiers;
  15. security logs.
3.6. Usage and Analytics Data

We may collect data about how you use the Services, including:

  1. pages visited;
  2. links clicked;
  3. forms started or completed;
  4. buttons clicked, including “Join Now” or “Apply Now”;
  5. content viewed;
  6. emails opened;
  7. livestream participation;
  8. community activity;
  9. feature usage;
  10. user journey and funnel data;
  11. campaign attribution data.
3.7. Communications Data

If you contact us, we may collect:

  1. messages sent to support;
  2. refund requests;
  3. complaints;
  4. feedback;
  5. survey responses;
  6. emails;
  7. Telegram messages sent to official GemWorld accounts or groups;
  8. records of your correspondence with us.
3.8. Community Data

If you participate in GemWorld communities, including Telegram or other social/community platforms, we may process:

  1. public username or handle;
  2. profile photo, if publicly visible;
  3. messages posted in GemWorld groups or channels;
  4. reactions, comments or interactions;
  5. moderation history;
  6. reports of misconduct;
  7. ban, mute or access restriction records;
  8. group membership status.

You should not post sensitive personal data, private financial information, seed phrases, wallet recovery information, identification documents or confidential information in public or community channels.

3.9. Marketing Data

We may collect:

  1. newsletter subscription status;
  2. marketing preferences;
  3. campaign source;
  4. referral source;
  5. ad interaction data;
  6. email open and click data;
  7. consent records;
  8. unsubscribe records.
3.10. Compliance, Security and Fraud Prevention Data

Where necessary, we may process data for compliance, security and fraud prevention, including:

  1. IP logs;
  2. suspicious activity indicators;
  3. payment risk information;
  4. sanctions or restricted jurisdiction indicators;
  5. account abuse signals;
  6. fake account or impersonation reports;
  7. security incident records;
  8. data required to investigate scams, phishing, fraud, payment abuse or violations of our Terms.

4. Data We Do Not Intend to Collect

GemWorld does not intend to collect sensitive personal data unless strictly necessary or voluntarily provided by you. Sensitive personal data may include information concerning race, ethnic origin, political opinions, religious beliefs, health, biometric data, criminal records or similar categories.

You should not provide sensitive personal data to GemWorld unless specifically requested and necessary for a lawful purpose.

GemWorld does not request your private keys, seed phrases, wallet recovery phrases, exchange passwords or full access credentials. Any person asking for such information is likely attempting fraud or impersonation.

5. How We Collect Personal Data

We may collect personal data:

  1. directly from you when you submit forms, register, purchase, apply, contact us or join communities;
  2. automatically through cookies, pixels, logs, analytics tools and similar technologies;
  3. from NOWPayments and other payment-related providers;
  4. from Telegram or other community platforms, to the extent visible or provided to us;
  5. from social media platforms where you interact with official GemWorld accounts;
  6. from advertising, analytics and attribution providers;
  7. from public blockchains and blockchain explorers;
  8. from third parties where necessary for fraud prevention, compliance, security or service delivery.

6. Why We Use Personal Data

We may use personal data for the following purposes.

6.1. To Provide the Services

We use personal data to:

  1. create and manage accounts;
  2. process applications;
  3. provide access to memberships;
  4. grant access to Telegram groups, private communities, digital lobbies and paid channels;
  5. deliver educational content, research, reports, market commentary, livestreams, signals and community features;
  6. manage Alpha and Alpha Black access;
  7. provide customer support;
  8. process refunds;
  9. manage subscriptions and access status.
6.2. To Process Payments

We use payment and transaction data to:

  1. generate and verify payment orders;
  2. confirm completed payments;
  3. identify failed, delayed, underpaid or overpaid payments;
  4. manage payment disputes;
  5. process refund requests;
  6. reconcile transactions;
  7. prevent payment fraud;
  8. communicate with NOWPayments or other payment providers where necessary.
6.3. To Communicate With You

We may use your contact data to:

  1. respond to enquiries;
  2. send support replies;
  3. send refund updates;
  4. provide service notices;
  5. send security alerts;
  6. send administrative messages;
  7. notify you about changes to the Services, Terms or Privacy Policy.
6.4. For Marketing and Growth

Where permitted by law, we may use your data to:

  1. send newsletters;
  2. send updates about GemWorld services;
  3. promote memberships, events, content, launches or community activities;
  4. measure marketing campaign performance;
  5. personalise marketing communications;
  6. manage advertising campaigns;
  7. build remarketing audiences;
  8. track referrals and conversions.

You may opt out of marketing communications at any time by using the unsubscribe link where available or by contacting us at contact@cryptogemworld.com.

6.5. To Improve the Services

We may use usage, analytics and technical data to:

  1. understand how users interact with the website;
  2. improve user experience;
  3. test landing pages and funnels;
  4. fix bugs;
  5. measure content performance;
  6. optimise checkout flows;
  7. improve community management;
  8. develop new features, products and services.
6.6. For Security, Abuse Prevention and Legal Protection

We may use personal data to:

  1. detect fraud, scams, phishing or impersonation;
  2. protect users and communities;
  3. prevent unauthorised access;
  4. investigate suspicious payments;
  5. enforce our Terms and Conditions;
  6. prevent content leaks, account sharing or unauthorised resale;
  7. investigate misconduct;
  8. protect our rights, property and business;
  9. respond to legal claims, regulators, law enforcement or court orders.
6.7. For Legal and Compliance Purposes

We may use personal data to:

  1. comply with applicable laws;
  2. keep business records;
  3. respond to lawful requests;
  4. comply with tax, accounting, consumer protection, sanctions, AML, fraud prevention or data protection obligations where applicable;
  5. establish, exercise or defend legal claims.

7. Legal Bases for Processing

Where applicable data protection laws require a legal basis, we may rely on one or more of the following:

  1. Contractual necessity: to provide the Services, manage memberships, process payments, deliver access and respond to support requests.
  2. Consent: for certain cookies, marketing communications, optional forms or where legally required.
  3. Legitimate interests: to improve the Services, prevent fraud, secure our systems, manage communities, enforce our Terms, analyse website usage and develop our business.
  4. Legal obligation: to comply with applicable laws, accounting obligations, lawful requests, disputes, sanctions screening or regulatory requirements.
  5. Protection of rights and safety: to protect GemWorld, users, communities, systems, business interests and legal rights.

8. Cookies and Similar Technologies

GemWorld may use cookies, pixels, web beacons, tags, scripts, local storage and similar technologies to operate the website, remember preferences, analyse traffic, measure campaign performance, improve user experience and support advertising.

Cookies may collect:

  1. IP address;
  2. device information;
  3. browser information;
  4. pages visited;
  5. session identifiers;
  6. referral source;
  7. campaign identifiers;
  8. interaction data;
  9. approximate location;
  10. language preference.

Types of cookies we may use include:

  1. Strictly necessary cookies: required for website functionality, security and access.
  2. Performance and analytics cookies: used to understand website performance and user behaviour.
  3. Functional cookies: used to remember preferences.
  4. Advertising and remarketing cookies: used to measure and personalise advertising where permitted.

You can manage cookies through your browser settings. If you disable cookies, some parts of the Services may not function properly.

Where required by law, we will request your consent before placing non-essential cookies.

9. Analytics and Advertising

We may use analytics, attribution and advertising tools to understand website usage, measure campaigns, improve funnels and promote GemWorld.

These tools may collect technical data, usage data, campaign data, device identifiers, cookie identifiers, page interactions and conversion events.

Third-party analytics and advertising providers may process your data under their own privacy policies.

GemWorld does not control how independent third-party platforms process personal data outside our Services.

10. NOWPayments and Crypto Payment Processing

GemWorld may use NOWPayments to process cryptocurrency payments.

When you make a payment, NOWPayments may collect and process personal data, transaction data and technical data necessary to provide payment processing services. This may include payment identifiers, transaction data, wallet addresses, blockchain data, invoice data, technical logs, compliance checks and support information.

NOWPayments processes personal data under its own policies and systems. GemWorld is not responsible for NOWPayments’ independent processing activities, security practices, compliance checks, refund validation, technical limitations or data handling outside GemWorld’s control.

When using NOWPayments, you should review NOWPayments’ own privacy policy and terms before completing payment.

Because blockchain transactions are generally public and permanent, wallet addresses and transaction hashes may be visible on public blockchain explorers. GemWorld cannot erase or modify public blockchain records.

11. Telegram and Community Platforms

GemWorld may operate public and private Telegram channels, including:

https://t.me/cryptogemworld_public

When you join or interact with Telegram channels, Telegram may process your personal data under Telegram’s own terms and privacy policy.

GemWorld may see and process information visible within official GemWorld Telegram groups or channels, including usernames, public profile information, messages, reactions, moderation records and participation history.

You are responsible for the information you share in Telegram or any community space.

You should not share:

  1. private keys;
  2. seed phrases;
  3. wallet recovery information;
  4. exchange credentials;
  5. passwords;
  6. identification documents;
  7. private financial information;
  8. confidential business information;
  9. sensitive personal data.

GemWorld is not responsible for fake Telegram groups, impersonators, scam accounts, phishing links, fraudulent admins or third-party messages outside official GemWorld channels.

12. Public Blockchain Data

Certain crypto transactions may be recorded on public blockchains.

Public blockchain data may include:

  1. wallet addresses;
  2. transaction hashes;
  3. transaction amounts;
  4. timestamps;
  5. token contract addresses;
  6. network activity;
  7. public balances or transaction history.

Public blockchain records are not controlled by GemWorld and may be permanent, transparent and impossible to delete.

If you use a wallet address that can be linked to your identity, your blockchain activity may become associated with you.

13. When We Share Personal Data

We may share personal data with the following categories of recipients where necessary.

13.1. Service Providers

We may share data with providers that help us operate the Services, including:

  1. hosting providers;
  2. website infrastructure providers;
  3. payment processors, including NOWPayments;
  4. analytics providers;
  5. email marketing providers;
  6. customer support tools;
  7. form and funnel tools;
  8. security providers;
  9. cloud storage providers;
  10. automation tools;
  11. professional advisers.
13.2. Community and Platform Providers

We may share or process data through third-party platforms such as Telegram, social media platforms, video platforms, livestream tools, communication platforms and community tools.

13.3. Compliance and Legal Recipients

We may disclose data to:

  1. courts;
  2. regulators;
  3. law enforcement;
  4. tax authorities;
  5. government agencies;
  6. legal advisers;
  7. auditors;
  8. fraud prevention providers;
  9. payment dispute resolution providers.
13.4. Business Transfers

If GemWorld is involved in a merger, acquisition, restructuring, sale of assets, financing, corporate transaction or business transfer, personal data may be disclosed or transferred as part of that transaction.

13.5. With Your Consent

We may share personal data with third parties where you have given consent or requested that we do so.

14. International Transfers

GemWorld may process, store or transfer personal data in countries other than your country of residence.

Our service providers, payment processors, analytics tools, communication platforms and hosting providers may be located in different jurisdictions.

Where required by applicable law, we will take appropriate steps to protect personal data transferred internationally, which may include contractual safeguards, technical safeguards, organisational measures or reliance on lawful transfer mechanisms.

15. Data Retention

We keep personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, manage your Account, process payments, handle disputes, comply with legal obligations, enforce our Terms, prevent fraud and maintain business records.

Retention periods may vary depending on the type of data:

  1. account and membership data may be retained while your Account is active and for a reasonable period afterwards;
  2. payment and transaction data may be retained for accounting, tax, fraud prevention, refund and dispute purposes;
  3. support communications may be retained to manage service history and disputes;
  4. marketing data may be retained until you unsubscribe or withdraw consent, subject to suppression lists;
  5. security logs may be retained for fraud prevention and system protection;
  6. community moderation data may be retained to prevent abuse, scams, repeat violations and unauthorised re-entry;
  7. blockchain data may remain publicly available indefinitely because it is not controlled by GemWorld.

When personal data is no longer needed, we will delete, anonymise or restrict it where reasonably possible and legally appropriate.

16. Security

GemWorld takes reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration, disclosure or destruction.

These measures may include:

  1. access controls;
  2. restricted admin permissions;
  3. secure systems and hosting;
  4. monitoring and logging;
  5. internal confidentiality controls;
  6. payment processing through third-party payment providers;
  7. security review of suspicious activity;
  8. community moderation and anti-scam practices.

However, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

You are responsible for keeping your own accounts, devices, email, Telegram, wallets, private keys and seed phrases secure.

17. Your Responsibilities

You agree to:

  1. provide accurate information;
  2. keep your contact details updated;
  3. protect your login credentials;
  4. secure your email, Telegram and wallet accounts;
  5. avoid sharing sensitive information in public channels;
  6. verify official GemWorld channels before interacting;
  7. report suspicious activity, impersonation or phishing attempts;
  8. never share your private key or seed phrase with anyone.

GemWorld will never ask for your seed phrase or private key.

18. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal data, including the right to:

  1. request access to your personal data;
  2. request correction of inaccurate or incomplete personal data;
  3. request deletion of personal data;
  4. request restriction of processing;
  5. object to processing;
  6. withdraw consent where processing is based on consent;
  7. opt out of marketing communications;
  8. request data portability where applicable;
  9. lodge a complaint with a competent data protection authority.

To exercise your rights, contact us at:

contact@cryptogemworld.com

We may ask you to verify your identity before responding to a request.

Some rights may be limited where we need to retain data for legal, security, fraud prevention, accounting, dispute resolution, contractual or legitimate business purposes.

We cannot delete or modify data stored on public blockchains.

19. Marketing Communications

We may send you marketing communications where permitted by law, including updates about GemWorld memberships, content, events, services, launches, communities and promotions.

You can opt out of marketing emails by using the unsubscribe link where available or by contacting us at contact@cryptogemworld.com.

Even if you opt out of marketing, we may still send you non-marketing communications, including service updates, payment confirmations, refund communications, security notices, access information and legal notices.

20. Children and Minors

The Services are not intended for children or minors under the age of 18.

We do not knowingly collect personal data from anyone under 18.

If you are under 18, you must not use the Services, create an Account, join GemWorld communities, submit forms, make purchases or provide personal data.

If we become aware that we have collected personal data from a person under 18, we will take reasonable steps to delete it.

If you believe that a minor has provided personal data to GemWorld, contact us at:

contact@cryptogemworld.com

21. Automated Decision-Making and Profiling

GemWorld may use limited automated tools for security, fraud prevention, analytics, marketing attribution, payment status verification, funnel optimisation and access management.

We do not intend to make decisions based solely on automated processing that produce legal or similarly significant effects on you without appropriate safeguards where required by law.

Payment processors, analytics platforms, advertising platforms or third-party providers may use automated systems under their own policies.

22. User Content and Public Information

If you post, submit or share content in public or community areas, that information may be visible to other users.

GemWorld cannot control how other users copy, screenshot, save, forward, use or disclose information you make public or share in community spaces.

You should treat Telegram groups, community chats, public channels and other social spaces as non-confidential unless expressly stated otherwise.

23. Third-Party Links and Services

The Services may contain links, references or integrations to third-party platforms, including but not limited to:

  1. NOWPayments;
  2. Telegram;
  3. social media platforms;
  4. analytics providers;
  5. advertising platforms;
  6. wallets;
  7. exchanges;
  8. DeFi protocols;
  9. prediction markets;
  10. crypto casinos;
  11. token projects;
  12. VCs, market makers, advisors or other external parties.

GemWorld is not responsible for the privacy practices, security, content, policies or actions of third parties.

You should review third-party privacy policies before using third-party services.

24. Data Breaches

If we become aware of a personal data breach affecting your personal data, we will take reasonable steps to investigate, contain and remediate the breach.

Where required by applicable law, we will notify affected users and/or competent authorities.

You should immediately contact us if you suspect unauthorised access to your GemWorld-related account, email, Telegram account, wallet or communications.

25. Do Not Track

Some browsers offer “Do Not Track” signals. Because there is no uniform industry standard for responding to such signals, our website may not respond to them.

You can manage tracking preferences through browser settings, cookie tools, device settings and third-party opt-out mechanisms where available.

26. Changes to This Privacy Policy

GemWorld may update this Privacy Policy from time to time.

If we make material changes, we may notify you by posting the updated Privacy Policy on the website, by email, through the Services or by other reasonable means.

The updated Privacy Policy will become effective when posted or on the effective date stated in the updated Privacy Policy.

Your continued use of the Services after the effective date means that you acknowledge the updated Privacy Policy.

27. Contact

For privacy questions, rights requests, support, complaints or data protection enquiries, contact: